Most clients are not home. You can provide a key code, hide-a-key, or use a lockbox. Our professional cleaners are vetted and background-checked for your peace of mind.

Absolutely. Every professional cleaner we partner with undergoes a rigorous background check and holds their own liability insurance, backed by our company's overarching professional coverage.

While we cannot guarantee the same professional cleaner every time, we do our best to match you with your preferred pro if they are available for your requested time slot.

Yes, all professional cleaners arrive fully equipped with their own professional-grade supplies and vacuums. If you have specific products you'd prefer they use (like for delicate stone floors), just let us know!

A standard clean covers maintenance (floors, surfaces, bathrooms). A deep clean includes baseboards, inside appliances, and detailed dusting.

We prioritize health. Many of our professional cleaners use eco-friendly or non-toxic products. If you have specific allergy concerns, please mention them in your booking notes.

Our pricing is based on the number of bedrooms and bathrooms in your home. This ensures a transparent, "price-locked" quote with no surprise hourly overages.

We ask for at least 24 hours' notice for cancellations. Cancellations made within less than 24 hours may incur a small fee to compensate the contractor for their lost time.

Tipping is never required but is always appreciated. 100% of the tips go directly to the professional cleaner.

We offer a 24-Hour Satisfaction Guarantee. If something wasn't done to our checklist standards, notify us within 24 hours, and we’ll send someone back to make it right at no extra cost.

Accidents are rare, but we are prepared. All of our professional cleaners are insured, and we will work with you immediately to file a claim and resolve the issue.

In compliance with Washington state law, retail sales tax is calculated at checkout based on your specific city/county rate.